The Official FAQ

Yes, the drag & drop system for content uploading & playlist creation makes the system user friendly & the "at a glance" network overviews & sortable listings makes managing the network and content a breeze.

Depending on the Operating System (OS) of your playback device or media player, DC Media can accommodate a variety of content types and feeds.

You can display:

1. MPEG-4 Video
2. WebM Video
3. WMV Video
4. MPEG-2 Video
5. MOV Video
6. AVI Video
7. Flash Video
8. Flash SWF

DC Media as a built in Sign creator, with Fonts, animation, free to use backgrounds and images. You can also upload your own content created in 3rd party software packages like Photoshop to your CMS to create digital signs.

Yes, you can upload the Fonts and logos to the CMS and use it in Digital signs, as well as for RSS feeds.

Yes. Various ways, including, NFC, RFID, Web content, File names, location, meta tags and Audience measurement systems.

DC Media can be used on any size display irrespective of display resolution?

Most Android media players are supported.

1. Android required 4.4 and up.
2. Windows media players with a minimum spec of at least an I3 processor, 4 gigs of ram and Minimum Windows 7.
3. LG Web OS 3 &4

Yes, a large variety of reports are available. These include:

1. Proof of Play (per day, week, month) and/or all assets or a specific asset.
2. Player Status. Eg. the current status of your networked players, including OS versions software version, current playlist and online/offline status.
3. Playlist distribution reports. To ensure the media players is an the correct version of the playlist.

You can connect over any network, that has internet connectivity.

Yes, DC Media has the option of updating your playlist and content via USB on a Windows media player and also features password protection for this function.

Yes, DC Media has templates for live weather and features a weather widget to easily get a sign customized to your requirement.

DC Media can display intranet web content and any public web content that meets required security restrictions.

You can remotely update the DC Media software on LG webOS and Windows platforms.

Access to the internet on your pc/laptop and he media player you need to connect to.

Does it adhere to the content restrictions of the installed OS?

1. Format eg. mp4
2. Frame rate: 25 FPS is best practice
3. The resolution should be the same as the zone size or screen resolution. If the resolution is unnecessarily high, the content will take long to render and in some instances prevent the content from playing.
4. If Windows, do you have the corresponding CODECS installed? If not please install according to the setup document.

Please check the date and time and time zone of your media player.

Yes, however customers are required to provide FlightStats credentials during the set up of the FIDS display.

Yes.

Yes, Unicast and Multicast on Microsoft Windows and Android devices.

Yes. DC Media has custom resolution playlist and layer/zone creation built in.

Yes, DC Media offers a customizable user creation tool. So you can create user groups with specific user rights, even to the point of giving a user only access to populate a specific zone with in a playlist. Eg giving the manager of a franchise space on the screen to run an offering specifically in that store, whilst the rest of the screen content is managed by the corporate office.

As many as you need to. The CMS is perfectly scaleable.

As many as you need to. The CMS is perfectly scaleable.

Yes DC Media offers an Enterprise version, that is installed on a server in your corporation. The media players/screens then gets setup to point to that server ip and not the cloud.

DC Media supports the following formats:

1. BMP image
2. JPEG image
3. PNG image
4. TIFF image
5. GIF image (single frame or animated)

DC Media supports the following formats:

1. HTML5
2. Webpages
3. Digital Signs (DSNx)
4. Live TV (SD & HD)
5. Scrolling Text
6. Media RSS
7. Tickers RSS

DC Media supports the following:

1. Input switching
2. Plug-in DLL's
3. Image Carousel
4. Day-parting
5. PDF document
6. Microsoft PowerPoint
7. Microsoft Excel
8. EXE files
9. SQL

DC Media supports the following:

1. WMA audio
2. MP3 audio
3. Input switching for Live Audio